Is your business still using an old phone system? If that’s the case, then it’s high time you upgraded to a more modern solution. An upgrade will not only enhance communication, but also allow for saving on maintenance costs. Today’s telephone systems pack many more features that enhance connectivity within the organization, while making it easier to serve customers efficiently. But how do you tell what telephone system will serve your business right? If you’re a small business owner, it’s unlikely you’ll need all the features that are available with these phone systems. Here are a few handy tips on selecting the right business telephone system:
What features do you need?
The needs of a large organization with several locations can vary significantly from those of a small enterprise. So assessing your business’ needs is the first step you’ll have to take. What are some of the pain points experienced with the current system, if upgrading? What new features do you need? Some of the features you may need include: voicemail-to-email, call forwarding, conference calling, extension dialing, etc. Remember that the more features needed, the bigger the costs incurred. It’s therefore important to involve your staff in this process so you can find out what features are really essential.
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Future expansion plans
5 Key Takeaways on the Road to Dominating Options
Look beyond the current needs of the business–remember to factor in the kinds of growth expected in the next few years. How many staff members do you expect to add in two years’ time? Are you planning on opening several locations across the country? If you expect significant growth, it’s vital that you go with a system that will scale easily to meet the … Read More ...